About the Role
Join Our Team as a Zen Retention Caller!
Are you a great communicator who thrives on meaningful conversations?
Do you want to help charities build long-term relationships with their supporters?
If so, Zen Fundraising wants to hear from you!
Hourly Rate: £13 per hour
Hours: 20 hours per week until the end of March 2025
Flexible shifts: Evenings and weekends considered, shifts can be spread across four days.
Must have own laptop.
What You’ll Be Doing:
Strengthening donor relationships by engaging with supporters who have already met our Face-to-Face Fundraisers.
Expressing gratitude and thanking donors for their generosity and sharing the incredible impact of their contributions.
Providing an excellent donor experience by checking that donors received all the information they need and gathering their feedback.
Ensuring quality fundraising –and maintaining tight feedback mechanisms to support both our fundraisers and charity partners.
Why Zen?
Step into a purpose-driven role. Every call you make enhances donor engagement and strengthens charity impact
Flexible working patters meanshifts available across four days, including evenings and weekends
We provide comprehensive training to help you succeed
We are a family run business with values rooted in ethics, compliance and spreading the joy of giving.
This role is perfect for someone passionate about delivering an exceptional donor experience, helping to cultivate long-lasting support for incredible charities.
If this sounds like you, apply today and start your journey with Zen Fundraising!